Read and find out about how libraries are using IM to serve the customer

Online commuication that alows real time interaction. IM users can exchange messinging privately or join a group conversation. IM is essential because it aligns library services with the preferred technology of this target population of users of futured library and information users.
IM patrons demand quick answers.

Locate a few useful library related blogs and/or newsfeeds

I selected Topix.Net. It contains recents news feeds and uses keywords. It's main focus is on news and media.

RSS

Thing 9.
I read about RSS feeds and I set up a Blogline for CNN.

Seven and 1/2 habits

1. End in mind- to complete this training.
2. Accept Responsibily- learn something new.
3. View Problems- use as an opportunity during a crisis.
4. Have Confidence in Yourself - do or say postive things.
5. Create Your Own Learning Toolbox - take classes, teach friends and be a mentor.
6. Use Technology to your advantage - learn how to use a mp3 to down load a book.
7. Tech Mentor - teach something to someone else and give back to your community.
71/2. Play - play, be curious, read to stimulate brain development.
Contract - learn how to down load music to a mp3.

Thing 5

What do customers want and what are appropriate services.
Web 2.0 is linking people together and it is evolution.

Thing 5

There are so many technical terms that I'm not familiar with, but I know I have to learn to keep up with today's society. These were terms used in What is WEB 2.0 You Tube Web.

In Library 2.0 Manifesto You Tube Video this is a video that made me more open and less fearful of this new technology.

This is just a test.